COVID‐19: A message for our policyholders
As our communities battle COVID-19, AKC Pet Insurance remains committed to the health of your pet and the safety of our team members. In early March, we took precautions by implementing our remote workforce for the safety of our employees and communities, while still being able to provide the timely and quality customer service you expect from us.
While we all continue to adapt many parts of our lives in these challenging times, we urge you to utilize our highlighted resources Customer Portal, 24/7 AKC Pet Insurance Vet Helpline and AKC Pet Insurance blogs whenever possible, including contacting our Customer Care Team for policy questions and/or changes.
COVID-19: What pet parents need to know
At this time, it is believed that pets are not likely to contract COVID-19.
Can my pet contract COVID-19?
Compared to the risk of human-to-human transmission, the risk of your pet transmitting COVID-19 to a human in your household is negligable. It is recommended that everyone who interacts with pets wash their hands before and after the interaction as knowledge about the disease evolves.
Can my pet transmit COVID-19?
Visit https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/animals.html and https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/pets.html
Other COVID-19 pet specific related resources
Resources & Tools
Easily access documents, submit claims, and more through our customer portal.Portal Login
Receive 24/7 instant veterinary advice from the comfort of your home.Learn More
Does your puppy have cabin fever? Get tips on this topic and more.Read the Blog
Our customer care team is happy to answer any additional questions you may have about pet insurance or policy information.Contact Us