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Helpline for AKC Pet Insurance Policyholders

AKC Pet Insurance policyholders have access to 24/7 veterinary support.

As an AKC Pet Insurance policyholder, you have access to expert veterinary support whenever you need it—day or night, 7 days a week. Emergencies don’t wait until the vet’s office is open. And sometimes, you might not even know whether a certain symptom requires a trip to the vet.

With the AKC Pet Insurance Vet Helpline, you’ll have access to 24/7 veterinary support. This service is included with every policy—with no extra charge.

Here’s what’s included:

Support service by licensed veterinary professionals.

Advice on whether you should take your dog or cat to the vet and/or seek further medical attention.

Answers to questions about your dog or cat's general health, behavioral changes, training, and nutrition.

24/7 instant access via phone and chat—whichever you prefer!

Note: The AKC Pet Insurance Vet Helpline cannot diagnose or prescribe treatment, and their help is not a substitute for visiting your regular vet. They will be able to field questions surrounding triage of your cat or dog to help determine if the pet needs immediate veterinary intervention.

AKC Pet Insurance Vet Helpline is a pet telehealth service available for AKC Pet Insurance policyholders. For additional information, visit our AKC Pet Insurance Vet Helpline's Terms of Use.