Forms and Documents

Have questions or need to file a claim?

Take advantage of the resources below or contact our Customer Care Team at 1-866-725-2747.

Claim Form

File a claim by downloading the following form, filling it out with all necessary information, and including all relevant invoices.

Submit your form by:

Email
Mail
Fax

DOWNLOAD

Automatic Draft Form (ACH)

Fill out the following form to get monthly or yearly premiums deducted directly from your bank account.

Be sure to include:

Your Name, Signature, and Date
Bank Name and Address, Routing/ABA Number, and Account Number
A Blank Check

DOWNLOAD

Claim Redetermination Request Form

Request a review of a previously processed claim by filling out the following form.

Be sure to include:

All Claim Numbers
Supporting Documentation
Your Name, Policy Number, and Pet Name

DOWNLOAD

Dog Bite Follow-Up Questionnaire

Complete the following form if you’re submitting a claim for a bite-related incident.

Be sure to:

Answer All 9 Questions
Briefly Describe the Event
Include All Necessary Claims Docs with Submission

DOWNLOAD

Questions? We Have Answers!

Can I File a Claim Online?

Yes! Online submission is quick and easy for AKC Pet Insurance customers.

Just follow these 5 simple steps:

Log into the Customer Portal
Click on the “Claims” Link in the Left-Hand Navigation Bar
Fill Out All Necessary Fields
Include All Attachments
Click “Submit Claim”

Can I Pay by Credit Card?

Payment can be made with any major credit card on a monthly or annual basis. Payment by check is only accepted if paying annual premium in full.

Are There Waiting Periods for Certain Conditions?

Pet insurance policies usually have waiting periods for specific conditions.

AKC Pet Insurance has the following waiting periods:

Injuries - 2-Day Waiting period
Illnesses - 14-Day Waiting Period
Cruciate Ligament-Related Conditions - 180-Day Waiting Period
Intervertebral Disc Disease (IVDD) - 180-Day Waiting Period
Pre-Existing Conditions - 365-Day Waiting Period (Coverage Not Available in All States)

How to Tell if Your Dog Is Sick: 11 Common Symptoms
If you’ve ever wondered how to tell if your dog is sick, here are 11 signs of dog illness to be aware of, and a few tips on dog insurance to help you along.
Read more
5 Natural Remedies to Help Your Itchy Dog
If your dog is among those experiencing severe and unrelenting itchiness, read on to discover the best and most effective home remedies for itchy dogs and puppies.
Read more
How Much Does a Puppy Cost in Their First Year?
How much does a puppy cost in the first year? Learn the estimated initial and yearly costs of a dog in before taking on the challenge of having a puppy.
Read more

Forms and Documents

Claim Form

Automatic Draft Form (ACH)

Claim Redetermination Request Form

Dog Bite Follow-Up Questionnaire

Questions? We Have Answers!

Read Our Blog

How to Tell if Your Dog Is Sick: 11 Common Symptoms

5 Natural Remedies to Help Your Itchy Dog

How Much Does a Puppy Cost in Their First Year?

Claim Form

Automatic Draft Form (ACH)

Claim Redetermination Request Form

Dog Bite Follow-Up Questionnaire

Questions? We Have Answers!